Nudge Flex Support
Support information for the Nudge IV mobile application.
Nudge Flex Support
If you need assistance with your Nudge Flex account, booking, billing, or general app questions, please contact our support team.
Contact Information
Email: flexsupport@nudgeworld.io
Response Time: Within 24 hours during business days
Support Hours:
Monday – Sunday
8:00 AM – 8:00 PM (PST)
What to Include in Your Message
• The email and/or phone number on your account.
• Date/time of your booking (if applicable).
• A short description of the issue.
• Screenshots (optional, if helpful).
IMPORTANT REMINDER
Nudge Flex is a technology platform.
Independent licensed clinicians use the platform to accept and perform services at their sole professional discretion.
You acknowledge and agree that:
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You are an independent contractor, not an employee of Nudge.
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You are responsible for maintaining active licensure and required professional insurance.
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You are responsible for complying with all federal, state, and local laws governing your practice.
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You are responsible for reporting and paying your own taxes.
Payments and tax reporting (including Form 1099 issuance where applicable) are processed through Stripe, Nudge’s third-party payment provider.
Nudge:
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Does not withhold payroll taxes
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Does not provide employment benefits
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Does not provide workers’ compensation coverage
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Does not provide unemployment insurance
Your use of Nudge Flex does not create an employment, partnership, or joint venture relationship.
Legal
• Privacy Policy: https://nudgeworld.io/privacy-policy
• Terms of Use: https://nudgeworld.io/terms-of-service/