NUDGE IV PRIVACY POLICY

Last Updated: February 2026

This Privacy Policy describes how Nudgeworld, Inc. (“Nudge,” “Company,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you access or use the Nudge IV mobile application, website, and related services (collectively, the “Platform”).

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

If you do not agree, do not use the Platform.

For questions, contact: contact@nudgeworld.io

1. Scope of This Policy

This Privacy Policy applies to information collected through:

  • The Nudge IV mobile application

  • Our website

  • Booking workflows

  • In-app communications

  • Customer support interactions

  • Third-party integrations

This Policy does not govern the independent privacy practices of licensed healthcare professionals (“Clinicians”), who are responsible for their own professional and regulatory obligations.

2. Information We Collect

We collect the following categories of information:

A. Account & Contact Information

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Account login credentials

B. Scheduling & Service Information

  • Appointment details

  • Selected IV treatments

  • Service location

  • Communications with Clinicians

  • Session timestamps

C. Health & Wellness Information (Sensitive)

You may voluntarily provide:

  • Allergies

  • Medications

  • Contraindications

  • Medical screening responses

  • Symptom disclosures

This information is used to facilitate screening and service delivery by licensed Clinicians.

Nudge does not sell sensitive health information.

D. Location Information

  • Address entered for service delivery

  • Real-time location for dispatch and routing

  • Device location (if enabled)

Location data is used for operational logistics, safety, fraud prevention, and service fulfillment.

E. Payment Information

Payments are processed through third-party providers (e.g., Stripe).

We do not store full payment card numbers.

We may store limited transaction metadata for accounting, fraud prevention, and compliance.

F. Device & Technical Information

  • IP address

  • Device type

  • Operating system

  • App version

  • Usage logs

  • Crash data

  • Interaction metrics

G. Communications

  • Messages with Clinicians

  • Customer support communications

  • Safety reports

  • Feedback and ratings

3. How We Use Information

We use information to:

  • Operate and provide the Platform

  • Facilitate booking and dispatch

  • Enable medical screening workflows

  • Support Medical Director oversight where applicable

  • Process payments

  • Prevent fraud and abuse

  • Improve Platform functionality

  • Provide customer support

  • Comply with legal and regulatory obligations

  • Enforce our Terms of Service

4. Health Information Handling

Health and wellness information provided through the Platform is shared with licensed Clinicians for purposes of screening and service delivery.

Nudge operates as a technology platform and does not provide medical services.

Where applicable, Nudge may act as a service provider or business associate supporting clinical workflows.

We do not sell health information.

We do not use health information for advertising.

5. How We Share Information

We may share information with:

A. Licensed Clinicians

To facilitate service delivery, screening, and documentation.

B. Service Providers

Including:

  • Cloud hosting providers

  • Payment processors

  • Identity verification vendors

  • Analytics providers

  • Communications vendors

C. Medical Oversight Providers

Where required for compliance and quality assurance.

D. Legal & Regulatory Authorities

When required by:

  • Law

  • Court order

  • Subpoena

  • Regulatory inquiry

  • Safety concerns

E. Business Transfers

If Nudge undergoes:

  • Merger

  • Acquisition

  • Financing

  • Asset sale

Information may be transferred as part of the transaction.

We do not sell personal information.

6. Data Retention

We retain information as long as necessary to:

  • Provide Services

  • Comply with healthcare regulations

  • Comply with tax and financial reporting requirements

  • Resolve disputes

  • Enforce agreements

  • Mitigate legal risk

Certain records may be retained even after account closure where required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information.

However:

NO INTERNET-BASED SYSTEM IS 100% SECURE.

You are responsible for safeguarding your login credentials and device security.

8. Location Tracking Disclosure

The Platform may collect location data:

  • During booking

  • During dispatch

  • During active sessions

Location data may be used for:

  • Service logistics

  • Fraud prevention

  • Safety monitoring

  • Quality control

Disabling location services may limit Platform functionality.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access personal information

  • Correct inaccurate data

  • Request deletion (subject to legal retention requirements)

  • Request data portability

Requests may be submitted to: contact@nudgeworld.io

We may verify your identity before processing requests.

10. Children’s Privacy

The Platform is not intended for individuals under 18.

We do not knowingly collect personal information from minors.

11. Cross-Border Transfers

Information may be processed in the United States or other jurisdictions where our service providers operate.

By using the Platform, you consent to such transfers, subject to applicable safeguards.

12. Third-Party Links & Integrations

The Platform may contain links or integrations with third-party services.

We are not responsible for third-party privacy practices.

Your use of third-party services is governed by their policies.

13. Artificial Intelligence & Automation

The Platform may use automated systems, including AI-driven features.

Such systems are used for:

  • Workflow support

  • Scheduling logic

  • Fraud detection

  • Service optimization

AI systems do not replace licensed medical judgment.

14. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

We will revise the “Last Updated” date.

Continued use of the Platform constitutes acceptance of updates.

Contact

Nudge World, Inc.

Email: contact@nudgeworld.io

Website: https://nudgeworld.io