NUDGE FLEX PRIVACY POLICY

 

Last Updated: February 2026

This Privacy Policy describes how Nudgeworld, Inc. (“Nudge,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information through the Nudge Flex mobile application and related services (the “Services”).

This policy applies specifically to nurses, clinicians, and independent healthcare professionals using the Nudge Flex platform.

By registering for or using Nudge Flex, you agree to this Privacy Policy.

Questions may be directed to: contact@nudgeworld.io

1. Scope of This Policy

This Privacy Policy governs information collected through:

  • The Nudge Flex mobile application

  • Credential onboarding systems

  • Compliance verification workflows

  • Payment processing integrations

  • Background verification systems

  • Related communications

This Policy does not govern patient privacy practices of independent clinicians.

2. Information We Collect

We may collect the following categories of information:

A. Account & Contact Information

  • Full name

  • Email address

  • Phone number

  • Mailing address

B. Professional & Licensing Information

  • Nursing license number

  • License state(s)

  • License expiration date

  • NPI number (if applicable)

  • DEA number (if applicable)

  • Certifications (IV certification, ACLS, etc.)

  • Uploads of professional documents

C. Identity Verification Data

  • Government-issued ID

  • Date of birth

  • Background check results

  • Eligibility verification

D. Financial & Tax Information

  • Bank account details (via third-party processor)

  • Payment routing information

  • Tax identification number (e.g., SSN or EIN)

  • 1099 reporting data

Nudge does not store full bank account or payment processor credentials where third-party services are used.

E. Location Data

  • Real-time location during active sessions

  • Service area location

  • GPS routing data

  • Territory assignments

Location tracking may occur while logged into the app or while sessions are active.

F. Device & Usage Data

  • Device type

  • Operating system

  • IP address

  • Log data

  • App usage activity

  • Session timestamps

G. Communications

  • Messages with patients

  • Communications with Nudge support

  • In-app communications

  • Safety reporting submissions

H. Compliance & Incident Reports

  • Safety flags

  • Incident documentation

  • Performance evaluations

  • Ratings & feedback

3. How We Use Information

We use information to:

  • Verify licensure and eligibility

  • Conduct credentialing and onboarding

  • Assign sessions and territories

  • Facilitate payment processing

  • Monitor compliance and safety

  • Provide support

  • Improve platform functionality

  • Detect fraud and abuse

  • Comply with regulatory obligations

  • Issue tax documentation

4. Health Information Access

As an independent clinician, you may access patient health and wellness information through the Platform.

You acknowledge:

  • You are independently responsible for complying with HIPAA and applicable privacy laws.

  • Nudge acts as a technology platform and may operate as a business associate where required.

  • You must access PHI only as necessary to deliver services.

Nudge does not sell PHI.

5. How We Share Information

We may share information with:

A. Service Providers

Hosting providers, background check vendors, credentialing partners, analytics providers, payment processors, and communication platforms.

B. Regulatory or Legal Authorities

When required by law, subpoena, investigation, or safety concerns.

C. Medical Director / Oversight Providers

Where required for compliance or quality assurance.

D. Payment & Tax Partners

To process payments and issue tax forms.

E. Business Transfers

In connection with mergers, acquisitions, or financing.

We do not sell personal information.

6. Data Retention

We retain information as long as necessary for:

  • Compliance with healthcare regulations

  • Tax and financial reporting

  • Risk management

  • Legal defense

  • Contract enforcement

Certain professional records may be retained beyond account closure to comply with regulatory requirements.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect information.

However:

NO SYSTEM IS 100% SECURE.

You are responsible for:

  • Maintaining device security

  • Protecting login credentials

  • Using secure networks

8. Independent Contractor Data Responsibility

You acknowledge:

  • You are an independent contractor.

  • You are responsible for compliance with all applicable privacy laws.

  • You must not download, copy, or retain patient data outside authorized workflows.

Improper access or disclosure may result in termination and legal action.

9. Location Tracking Disclosure

The Nudge Flex app may collect location data:

  • While the app is in use

  • During active sessions

  • During dispatch and routing

Location data is used for:

  • Safety

  • Compliance

  • Operational logistics

  • Fraud prevention

You may disable location services; however, doing so may limit functionality.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data

  • Correct inaccurate information

  • Request deletion (subject to legal retention requirements)

  • Request portability

Requests may be submitted to: contact@nudgeworld.io

11. Children’s Privacy

Nudge Flex is not intended for individuals under 18.

12. Changes to This Policy

We may update this Privacy Policy at any time.

Continued use of the Services constitutes acceptance of updates.

13. Contact Information

Nudgeworld, Inc.


Email: contact@nudgeworld.io

Website: https://nudgeworld.io